Member guide

The training waiting list

When a training is full you can still join. Here is exactly what you see and what happens next.

Last updated: October 2026

Training list showing a waiting-list position and an available spot

In short

The waiting list lets you join a training that is already full and keep your place in line.

  • When a training is full you can join the waiting list instead of being turned away.
  • You keep a visible position, and it never moves backward while you wait.
  • When a spot frees up, the right to book opens to the members in line. The first to confirm gets the spot.
  • When a spot frees up you get a push notification from the app, not an email.

Joining a full training

Open the training and tap join. If there is a free spot you are booked straight away. If the training is full, you are added to the waiting list in order and the app shows your position immediately.

Your position

Your position tells you where you are in line. It is the order in which the right to book opens as spots free up. Your position only changes if you leave the list or the members ahead of you are booked. It never moves backward while you wait.

When a spot frees up

A spot can free up when another member cancels, when an admin removes someone or when they mark an absence before the start. When that happens, the app opens the right to book to the members in line and sends a push notification.

The app notifies you

You receive a push notification that a spot opened in the training.

You see it in the training list

The training list shows "Spot available, confirm now" next to your name. Open the training to find the "Confirm spot" button.

You confirm

Tap "Confirm spot". If the spot is still free it becomes yours and you appear among the confirmed members.

Getting the notifications

Waiting list alerts arrive only as push notifications from the iOS and Android app. That is why you need the app installed and the notification permission. You get no email, and nothing arrives from the browser: if you only use the website, open the training to check for a free spot.

Install the app

Download TT Club Manager for iOS or Android and sign in with your account.

Allow notifications

The first time you enter a club the app asks for permission. Answer allow.

Check the settings

If you skipped that step, open Settings > Notifications and turn on "Push notifications on this device".

Make sure it works

Leave "Spot offered" and "Added to waiting list" on and use "Send test notification".

Using a sub account, for example your child's? The notification goes to the main account. If the club turned off the "Spot offered" alert, the waiting list still works but you get no notifications: check the training in the app.

If someone else confirms first

Several members can hold the right to book at the same time. If someone confirms before you, the spot goes to them. You are not removed: you keep your position for the next spot that frees up.

What happens overnight

A spot often frees up at night, when nobody is awake. Instead of losing the spot, the right to book opens a little wider every couple of hours.

  1. 22:00

    The spot frees up

    The first member in line can confirm and receives a notification.

  2. 00:00

    The second member

    The first member keeps the right to book, the second can confirm and receives a notification.

  3. 02:00

    The third member

    The right opens to the third member as well, who receives a notification. Nobody is removed.

  4. 04:00

    The fourth member

    The fourth member can confirm as well and receives a notification.

  5. 07:30

    First to wake up

    Several members now hold the right. Whoever opens the app first and confirms gets the spot, and everyone else keeps their position.

In the morning, several members can book. The first to confirm gets the spot, and the rest keep their place in line.

What never happens

A few things people worry about, and what actually happens:

You are not removed for missing a notification

If you do not confirm, you keep your place. The right simply opens to the next member as well.

Your position does not move backward

Waiting longer never sends you to the back of the queue.

No spot is offered for a session that already started

Once a training has started, no new spot is offered for it.

Cancelling and session start

You can leave the waiting list at any time before the training starts. If the spot is still free, the next member is notified right away. Once the training has started you can no longer cancel your booking, so attendance records stay accurate. If you cannot attend, the club marks you as absent.

What the labels mean

What you seeWhat it means
In waiting list, position NYou are in line, waiting for a spot to free up.
Spot available, confirm nowThe right to book is active for you. Confirm to take the spot.
Confirm spotThe button that books the spot for you.
Leave waitlistRemoves you from the waiting list if you no longer want the spot.
AbsentThe club marked you as not attending after the session.

Frequent questions

Why don't I see my booking?

If the training is full, joining puts you on the waiting list. Open the training list to see your position, or "Spot available, confirm now" when the right to book is active for you.

The spot was free but someone else took it

Everyone with an active right can confirm at the same time, and the first to do it gets the spot. If you miss it, you keep your position for the next opening.

Can I leave the waiting list?

Yes, at any time before the training starts. If the spot is still free, the next member is notified straight away.

Am I removed if I don't confirm?

No. The system never removes members from the waiting list. If you do not confirm, the right opens to the next member as well, and you keep your place.

Can I cancel after the training has started?

No. Once the training has started, bookings cannot be cancelled, so attendance stays accurate. The club marks you absent if you do not attend.

Why do I stop receiving spot offers?

Offers are only sent for trainings that have not started yet. For a past training the waiting list stays as a record, but no new spot is offered.

Where do I see the waiting list?

In the training list your card shows "In the waiting list, position N" or "Spot available, confirm now". Open the training to see your position and, when the right is active, the "Confirm spot" and "Decline" buttons.

Do I get an email when a spot frees up?

No. Waiting list alerts are push notifications from the iOS and Android app only: there is no email, and nothing arrives from the browser. To avoid losing a spot, open the training in the app to check.

I get no notifications, what should I check?

Three things: the app is installed and you answered allow to the permission, "Push notifications on this device" is on under Settings > Notifications, and "Spot offered" is on among the notification types. Then use "Send test notification". If the test does not arrive, the club may have turned the alert off: in that case check the training in the app.

Need more help?

This guide covers the waiting list. For anything about your specific club, trainings, or your account, contact your club.

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